Regulatory Violations

📄 Missing Employment Contract

Contract promised during interview but never delivered. Verbal commitment from Sahar El Nasser to provide written terms "within the following days" after hiring decision.

Three weeks employment period without any formal documentation. No written job description, hours, overtime policy, or termination clauses. Legal vulnerability for both parties due to absence of structured agreement.

Multiple requests ignored throughout employment period. Procedural violation under Swedish labor law requiring written contract within one month of employment start.

⚖️ Prior Engagement Resolution

Employment dispute resolved through official Swedish authorities (HRAK). False termination declaration via work certificate by Quan management triggered 45-day suspension plus 46-day processing = 91 days without income.

Forced to request emergency food assistance from Malmö social services due to inability to cover basic expenses. Systematic challenge successful: Documented evidence and formal reassessment reversed decision with full retroactive payment plus employer admission of false claim.

⏰ Unpaid Overtime Violation

December 4-13, 2024: Explicitly authorized to clock out at 02:00 AM but consistently stayed until 04:00-04:30 AM to deliver high-quality cleaning results. Personal motivation to prove performance capabilities.

1.5-2 unpaid hours nightly during trial period without formal agreement. Sahar proposed replacing external subcontracted cleaning team after December 7 encounter. No contract scope or deliverables defined for expanded role.

Violation of Working Hours Act: Regular overtime extension until 04:00-04:30 AM unpaid and beyond scheduled hours. Lack of time registration suggests violations of Swedish health and safety provisions on rest periods and working conditions.

⚖️ Formal Demand & Final Communication

April 9, 2025: Formal letter sent to HSSC Event AB outlining operational failures, chain of command ambiguities, and violations of worker protections. Demanded 75,000 SEK compensation for documented breaches.

Eight days later: Henrik Kling (Head Chef) responded on April 17, denying all legal responsibility on behalf of company. No official reply from management despite registered mail delivery and email confirmation.

Settlement offer rejected: Company proposed two weeks salary plus revised work certificate. Deflection mechanisms remain active with Henrik designated as sole contact point - illustrating persistent organizational dysfunction.

📦 Delivery & Acknowledgement

The letter was sent by registered mail to HSSC Event AB on April 9, 2025. Delivery was confirmed by PostNord, and a copy of the receipt is available below. In addition, the message was also sent by email and confirmed opened at 06:07 via MailButler.